Tech Virtual Assistant Services
Every business needs support in order to thrive. Get the help you need to save yourself from doing all the work in your business!
You need someone to help you manage, monitor and ensure that your clients receive the best experience while working with you.
Having the right person on your team can make all the difference. ​
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We help you take care of the time-consuming tasks that need to be done and are not the best use of your time.
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There are a few ways you can work with us see below to learn more. ​
Monthly Retainer
Our monthly retainer is for you if you're looking for consistent support for your general day-to-day tasks.
Check out the types of tasks we conduct in our monthly retainer.
Business Administration
Inbox and diary management
Filing and organisation
Data entry
Manage a contact list
Document template creation
Invoice and contract management
Lead Generation
Direct outreach
Email outreach and management
Building lead database
Lead research
CRM management
Lead generation funnel setup
Sending follow-up emails
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Project Management
Project planning
Project tracking
Organising to-do lists
Resource management
Project file and organisation
Standard Operating Procedure documentation
Client Management
Inbox and diary management
CRM management
Following up with clients
Scheduling client meetings
File management
Meeting minutes
Answering support tickets
Managing client and contact lists
Client invoicing
Online webinar support
Wix Website
Designing Wix websites, Creating mock-ups
Designing landing/sales / opt-in pages
Basic video editing (splicing intros & outros with raw footage)
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Email Marketing
Market research
Creating an email list
Adding and removing Subscribers from lists
Creating and scheduling emails
Sending follow-up emails and auto-responders
Creating email newsletters
Creating email sequences
Monitoring analytics
Packages
Our packages are designed to help you improve your services, save you time and effort.
We offer 4 support packages, see our packages below!
If you would like to apply for our client management support service and have not worked with us before please let us know during your consultation.
The systems strategy session will help to ensure that your system is ready and functional before commencing the Client Management Support service. If you have had the strategy session with us then you will need to make sure the system is fully implemented before this service starts.
Please, note that the set-up service is not part of the client management support service.
Who this is for?
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Small service based businesses. ​​
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You run an online business or you want to get your business online.
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Tech is not your thing and you'll rather get someone else to do it.
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You want to ensure you provide a high-level service to your clients.
Who this is not for?
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You are not ready to grow your business. ​
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You are not ready to hire a systems strategist or virtual assistant​.
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You have time on your hands and are able to manage your clients and business yourself.
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HOW IT WORKS
STEP 1
Book a free consultation
To get started book a free consultation by clicking on the button.
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STEP 2
Complete your onboarding
Complete your onboarding, this includes your contract, invoice and any forms.
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STEP 3
Conduct a Kick off call
Let's get to know each other a little more. We'll need to have a kick-off call where I will collect more information if required.
STEP 4
Let's get to work
Let's get to work. I'll begin supporting you in your business.
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Add-on
Below is an overview of services you can purchase while working with us:
1:1 SYSTEM STRATEGY SESSION
NEW WEBSITE PAGES/TEMPLATES
DUBSADO CRM REVAMP
WHAT PEOPLE SAY
“Wow! Thank you, you made everything easier!”
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Hi Phebi,
Just seen your email and the portal! And wow thank you for all your work, you took your time and made my life easier and sorted things out. Things I didn't even know I needed like the logo. Thank you for the video too.
— Celestina, Floating Counselling
HOW THIS WILL HELP YOU SCALE YOUR BUSINESS
RETENTION
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We'll help you implement a client management system and help you retain clients in your business. Retain your clients without the overwhelm.
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REPUTATION
Build your brand. Our systems help you to improve your brand reputation with professional systems that levels up your client experiences!
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REPETITION
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We work to help you reduce manual efforts by automating your systems so that you're not doing repetitive tasks and can deliver excellent client experiences.
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WHY FREEDOM WITH SIMPLE SYSTEMS?
Phebi is a Certified Dubsado Specialist and Business tech pro who helps online service-based business owners to implement systems to grow their business.
Phebi founded Freedom with Simple Systems for service-based entrepreneurs who want to elevate their client experience and improve efficiency in their business so, that they can have more time and a better lifestyle.
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Phebi uses proven strategies to help service-based entrepreneurs to scale their businesses without overwhelm.
Frequently Asked Questions
1. What if I need content created?
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No problem we can create some new content such as forms or email templates. Please, note that if you need a system review and implementation you will be invoiced.
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2. How does the monthly retainer work?
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You will be given a start date from the moment you complete your contract and invoice. Your retainer month will be based on the day you started. At the end of each month, you will receive a service report providing you with information on the service we provided. We also ask that you provide us with feedback so that we can know how we are doing.
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3. How do I pay?
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We will send you an invoice each month or we'll set up automated payments to make it easier for you. This will be less disruptive to your service. You will also receive receipts when payment is completed.
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4. Can I cancel my contract?
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Only at specific times for instance, after your trial period or after the end of your 3 monthly retainer. Your retainer is automatically renewed unless you provide us with notice of cancellation.
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5. How much notice do I have to give to end my contract?
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You will need to provide us with a 2-weeks notice via email before your next invoice is created. Once your invoice has been sent to you, you will be liable to complete it.
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6. When will I be invoiced?
You will be invoiced 1 week before the end of the month. Payments are due immediately once you have been invoiced.
