About the Role
We are seeking a highly skilled and reliable Tech Virtual Assistant to provide comprehensive administrative and technical support to our team and clients. As a Tech Virtual Assistant, you will be responsible for assisting with various tasks related to technology, including managing software applications, troubleshooting technical issues, and providing general administrative support. The ideal candidate should have a strong background in technology, excellent communication skills, and the ability to multitask effectively. You must have excellent communication skills, be open and able to use initiative at all times.
Proven experience as a virtual assistant, administrative assistant, or similar role, with a focus on technology support.
Strong technical skills and proficiency with computer hardware, software applications, and IT systems, including Google workspace, Microsoft Office, cloud-based services, and collaboration tools.
Excellent problem-solving abilities and the capacity to troubleshoot technical issues independently.
Outstanding communication skills, both verbal and written, with the ability to convey complex technical concepts in a clear and concise manner.
Exceptional organisational skills and the ability to prioritise tasks, manage time effectively, and meet deadlines in a fast-paced environment.
High level of attention to detail and accuracy, with a commitment to delivering high-quality work.
Strong interpersonal skills and the ability to work effectively as part of a team, as well as independently, with minimal supervision.
Familiarity with cybersecurity principles and best practices is a plus.
Availability to work remotely and flexibility to adapt to changing priorities and responsibilities as needed.
About the Company
FWSS AGENCY provides professional business support led by our Head System Strategist and Online Business Manager. We specialise in simplifying and implementing operational tasks through innovative technology solutions.
We help service-based business owners manage their business admin and operational tasks with a range of outsourced business support. We do this by building systems to the business improve productivity and drive growth.
We provide customised solutions for businesses looking to streamline, organise and automate their client management processes
With years of experience in the field, we have gained a reputation for delivering high-quality services that meet the unique needs of our clients. Our commitment to excellence and customer satisfaction sets us apart from our competitors.
Our goal is to help you work less while increasing your business revenue. We design systems with your clients in mind!
Communication is the lifeblood of our tech virtual assistant company. Clear and empathetic communication ensures that your needs are understood and met, fostering trust and long-term partnerships. Our dedication to effective communication enables us to provide real-time support, answer queries promptly, and stay in alignment with our clients goals.
Balancing work and life is a cornerstone of our company's mission. Helping our client to achieve work life balance with our systems.
We play a pivotal role in alleviating this burden. Our clients entrust us with tasks and responsibilities.
A growth mindset is our guiding force at the tech virtual assistant company. We approach challenges as opportunities for improvement,
Maintaining seamless collaboration can sometimes be challenging due to various demands and commitments.
We work with you to facilitate effective communication, manage project workflows, ensure timely responses and create an environment where collaboration flourishes.